Our Care Model
Our Older Adults Need Help
They are going home quicker and sicker due to early hospital discharge and because they are choosing to age at home. They are calling on home care agencies to help make this possible. Because of their increased needs and complexities, the old way of doing homecare no longer works. The time has come for home care agencies to rise to the occasion by equipping and empowering caregivers to meet these challenges.
Here at ASQ, we are setting the Gold Standard in homecare by hiring individuals who have the heart of a caregiver and surrounding them with a team of experts to equip, empower, and educate them. We then send them to care for our older adults addressing their complex needs and providing them an extraordinary care experience.
Our Care Model
We designed our care model to ensure your loved one can age safely and comfortably in their home, and you can have peace of mind.
Our team of experts...
- Collaborate with you, your loved one, and their healthcare team to set up the home environment for success
- Develop a detailed plan of care for your loved one that will be carried out by our experienced and compassionate caregivers
- Supervise and educate our caregivers to carry out your loved one’s personalized care plan
- Document and share best practices within the home so we can continually improve our care delivery
- Coordinate and review input from all parties to modify the care plan, if necessary
- Communicate results regularly with you, your loved one, and their healthcare team
- Provide additional services if required or refer you to one of our partnering healthcare professionals
Our Services & Programs
- Hourly Care
- Live-In Care
- Light Care
- Respite Care
- Case Coordination
Frequently Asked Questions (FAQs)
What does Hourly Care include?
Hourly care is provided to your loved one on a schedule that reoccurs weekly based on the days and hours your loved one needs help.
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What does a Live-In Care include?
Live-in care consists of a caregiver staying with your loved one and providing 13 hours of care per day. You are responsible for providing the caregiver with a comfortable place to sleep, access to a bathroom for their personal needs, and reasonable meals. The caregiver does not go home and takes up to three meal periods during the day and eight hours of rest per night.
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What does Light Care include?
Light care is designed for a spouse or second older person living in your loved one's home who also requires care. Light care includes meal preparation, light housekeeping, and laundry for that second person. If more attention is needed for the second person, we will work with you to ensure the proper care is in place as a separate service.
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What does Respite Care include?
If your loved one does not regularly need 20 hours of care per week or needs care for less than a month, our respite care service may be right for them.
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What does a comprehensive assessment include?
When you decide to go with our services, before starting care, our case coordinator conducts an in-depth assessment, reviews the cultural assessment, performs a home safety assessment, and develops your loved one's personalized non-medical home care program.
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What is our service area?
We currently serve the towns and cities located in Southeastern Connecticut. See our service map below.
How soon can we start?
Once you have met with our care navigator for a home safety evaluation and assessment to determine your care needs, we will develop a comprehensive care plan and train and orient your caregivers to start providing care immediately. This process typically takes 36 to 48 hours and is the best way to ensure a smooth start.
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What services can our caregivers provide your loved one?
Our caregivers can provide your loved one with non-medical companion and homemaker care. They assist with meal preparation and serving, light housekeeping, medication reminders, standby assistance, bathing assistance, and transportation services.
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Who can you speak to about your loved one's care needs?
Complete our short questionnaire below and speak with our care navigator to help determine the services that will help your loved one maintain independence while supporting their daily living needs.
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What are the skills of caregivers providing the care and what training have they received?
We've partnered with the Eastern CT Workforce Investment Board (EWIB) and Three Rivers Community College (TRCC) to develop a caregiver training program that ensures your loved one's caregiver can provide their non-medical home care needs. You can have peace of mind knowing that the caregiver walking through your door is prepared to serve you.
If you use our services, who would you contact if you had questions or concerns?
We provide you with office support staff who are available 24/7. Field supervisors regularly visit to evaluate your loved one's caregivers and answer any questions or concerns you may have. Lastly, we provide an online family portal that lets you view your loved one's weekly schedule and the caregivers coming to care for them.
What do our clients say say about us?
As a Home Care Pulse Certified – Trusted Provider, we are committed to your satisfaction. We contract with Home Care Pulse to gather and report past and current clients' feedback by conducting monthly phone interviews. Because Home Care Pulse is an independent third-party company, they collect honest and unbiased feedback without outside influence. Also, our ratings on Facebook, Google, Caring.com, and Homecare Pulse will help you in your decision-making process. Ultimately, we believe that we have to earn your trust. Over time as we care for you, our actions will confirm that you decided to invest in a relationship with the best home care agency. Read more of our client's success stories or reviews on other websites and learn what others say about partnering with us.
Success StoriesReviews On GoogleReviews On FacebookReviews On Caring.comReviews On Homecare Pulse
Learn More About Us
Discover Your Home Care Solution
Complete our short questionnaire to speak with our our care navigator and discover a home care solution that will give you peace-of-mind.
Read Our Success Stories
Learn more about what our current and past clients have to say about partnering with us to help you in your decision-making process.
Visit Our Resource Page
Not ready to start? Visit our resources page for quick and easy educational guides for individuals like you who manage their loved one's care needs.