Complete our short questionnaire below and speak with our care navigator to help determine the services that will help your parent maintain independence while supporting their daily living needs. 
Free Consultation

We provide the following services:

• Hourly Care
• Live-In Care
• Light Care
• Respite Care
• Case Coordination

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As a Home Care Pulse Certified – Trusted Provider, we are committed to your satisfaction. We contract with Home Care Pulse to gather and report past and current clients' feedback by conducting monthly phone interviews. Because Home Care Pulse is an independent third-party company, they collect honest and unbiased feedback without outside influence. Also, our ratings on Facebook, Google, Caring.com, and Homecare Pulse will help you in your decision-making process. Ultimately, we believe that we have to earn your trust. Over time as we care for you, our actions will confirm that you decided to invest in a relationship with the best home care agency. Read more of our client's success stories or reviews on other websites and learn what others say about partnering with us.

Success StoriesReviews On GoogleReviews On FacebookReviews On Caring.comReviews On Homecare Pulse

Our caregivers document the care they provide in our mobile app to enhance the service we provide your parent. They write daily notes, activities, observations, and other pertinent information. This information is shared with your parent's caregiving team to promote transparency and the sharing of best practices for your parent's benefit. This information is also shared with you through our online family portal. Families who use our service love this feature because it lets them know how their parent's day went and the care they received.

We can assist you with the process if you are struggling to review and understand your parent's long-term care policy. We have experience working with the nine major long-term care insurance carriers and can help you know what your parent's contract covers and, if needed, coach you through getting qualified. Once your parent is approved, we will submit the required paperwork for you every week to ensure you are reimbursed promptly for the services we provide to your parent. We do all this as an added value at no additional cost.

Yes, we can! Our care is always determined by what your parent needs. We have a respite care program designed specifically for short term care needs.

Yes, we can. We provide care services to almost anywhere they call home.

Yes, we can! Many of our clients take advantage of our light care program for their parent’s spouse for a small additional fee.

We continuously refine your parent's non-medical care plan to ensure they receive the best care possible. Our caregivers document the activities they perform every visit and alert us to changes regarding your parent's care. Additionally, we conduct field supervision visits, reviewing and updating the care plan as needed.

Great caregivers are challenging to find, so we assess your parent's caregivers to ensure they have integrity, compassion, dedication, and are resourceful. Every caregiver who walks through your front door must undergo a rigorous eight-step hiring process, including reviewing skills, experience, work-related values, background, substance abuse, and a physical check. Throughout the hiring process, we assess their verbal and writing skills to ensure they can immediately relate to your parent when they walk through their front door. Additionally, they are supervised and trained by our staff to help them further develop their skills.

We provide you with office support staff who are available 24/7. Field supervisors regularly visit to evaluate your parent's caregivers and answer any questions or concerns you may have. Lastly, we provide an online family portal that lets you view your parent's weekly schedule and the caregivers coming to care for them.

Once you have met with our care navigator for a home safety evaluation and assessment to determine your parent's care needs, we will develop a comprehensive care plan and train and orient your caregivers to start providing care immediately. This process typically takes 36 to 48 hours and is the best way to ensure a smooth start.
Free Consultation

We've partnered with the Eastern CT Workforce Investment Board (EWIB) and Three Rivers Community College (TRCC) to develop a caregiver training program that ensures your caregiver can provide your non-medical homecare needs. You can have peace of mind knowing that the caregiver walking through your door is prepared to serve you.

Read More About Our Training Program

We currently serve the towns and cities located in Southeastern Connecticut. See our service map below.

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