Assured Quality Homecare - Leader in Excellence-2021
By: Samanta Roseme Posted: Mar 24th, 2021
Leadership Corner
In The News

Assured Quality Homecare Receives 2021 Best of Home Care® – Leader in Excellence Award

Norwich CTAssured Quality Homecare announced today that it received the distinguished 2021 Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Assured Quality Homecare is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.

This accomplishment demonstrates ASQ’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of ASQ’ss clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, ASQ received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the ASQ Leadership team set goals to reach the highest level of excellence possible.

"When we started this company, we called it Assured Quality Homecare because we wanted our clients to know that we will always strive to do the right thing for them. Our efforts have been rewarded and recognized after many years of hard work and sacrifice. We feel blessed and encouraged" says Caleb Roseme, CEO of Assured Quality Homecare.

Assured Quality Homecare - Team - Image


The Best of Home Care – Leader in Excellence Award

The Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider. 

“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like Assured Quality Homecare that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. Assured Quality Homecare has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.” 

To find out more about Assured Quality Homecare’s commitment to being the Gold Standard in Home health care and its commitment to excellence, please visit or call (860) 373-0428

About Assured Quality Homecare

Assured Quality Homecare provides clients and families with in-home care services that create relief and peace of mind and is Connecticut’s leading home care agency. Assured Quality Homecare’s in-house caregiver training, empowerment, and employment program is the only of its kind and is setting the gold standard in home care. Assured Quality Homecare is a nationally recognized Best of Homecare® Company, a three-time recipient of the Employer of Choice award, and a recipient of the 2019 Best of Readers Choice Top 3 Homecare Agency award. To find out more about Assured Quality Homecare’s commitment to being the Gold Standard in homecare, please visit or call (860) 373-0428.

About Home Care Pulse: Home Care Pulse is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. Home Care Pulse combines detailed client/caregiver insights with top-rated caregiver training through In The Know. For more information, please call Home Care Pulse at (877) 307-8573 or visit

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About Samanta Roseme, RN BSN

Samanta Descombes Roseme, also known as Sam, is the Founder and Chief Visionary Officer (CVO) at Assured Quality Homecare (ASQ). As the CVO, Sam is responsible for setting ASQ’s vision, mission, and goals and ensuring that the company is aligned. Sam brings in over 8 years of experience in the Healthcare field and has a Bachelor’s degree in Registered Nursing from the University of Connecticut. In 2016 Samanta, along with her husband Caleb, founded Assured Quality Homecare with a vision of providing high-quality, trained, and compassionate caregivers to the aging community of New London, CT. Samanta and Caleb are raising three beautiful children, and as a mother and woman of faith, you can find Samanta volunteering at her church in her free time.


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