Hourly care is provided to your loved one on a schedule that reoccurs weekly based on the days and hours your loved one needs help.
FAQs
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What Does Hourly Care include?
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What does Live-in Care include?
Live-in care consists of a caregiver staying with your loved one and providing 13 hours of care per day. You are responsible for providing the caregiver with a comfortable place to sleep, access to a bathroom for their personal needs, and reasonable meals. The caregiver does not go home and takes up to three meal periods during the day and eight hours of rest per night.
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What does Light Care include?
Light care is designed for a spouse or second older person living in your loved one’s home who also requires care. Light care includes meal preparation, light housekeeping, and laundry for that second person. If more attention is needed for the second person, we will work with you to ensure the proper care is in place as a separate service.
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What does Respite Care include?
If your loved one does not regularly need 20 hours of care per week or needs care for less than a month, our respite care service may be right for them.
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What does a comprehensive assessment include?
When you decide to go with our services, before starting care, our case coordinator conducts an in-depth assessment, reviews the cultural assessment, performs a home safety assessment, and develops your loved one’s personalized non-medical home care program.
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What is our service area?
We currently serve the towns and cities located in Southeastern Connecticut. See our service map below.
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How soon can we start?
Once you have met with our care navigator for a home safety evaluation and assessment to determine your care needs, we will develop a comprehensive care plan and train and orient your caregivers to start providing care immediately. This process typically takes 36 to 48 hours and is the best way to ensure a smooth start.
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What services can our caregivers provide your loved one?
Our caregivers can provide your loved one with non-medical companion and homemaker care. They assist with meal preparation and serving, light housekeeping, medication reminders, standby assistance, bathing assistance, and transportation services.
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Complete our short questionnaire below and speak with our care navigator to help determine the services that will help your loved one maintain independence while supporting their daily living needs.
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What are the skills of caregivers providing the care and what training have they received?
We’ve partnered with the Eastern CT Workforce Investment Board (EWIB) and Three Rivers Community College (TRCC) to develop a caregiver training program that ensures your loved one’s caregiver can provide their non-medical home care needs. You can have peace of mind knowing that the caregiver walking through your door is prepared to serve you.
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If you use our services, who would you contact if you had questions or concerns?
We provide you with office support staff who are available 24/7. Field supervisors regularly visit to evaluate your loved one’s caregivers and answer any questions or concerns you may have. Lastly, we provide an online family portal that lets you view your loved one’s weekly schedule and the caregivers coming to care for them.
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What Do our clients say about us?
As a Home Care Pulse Certified – Trusted Provider, we are committed to your satisfaction. We contract with Home Care Pulse to gather and report past and current clients’ feedback by conducting monthly phone interviews. Because Home Care Pulse is an independent third-party company, they collect honest and unbiased feedback without outside influence. Also, our ratings on Facebook, Google, Caring.com, and Homecare Pulse will help you in your decision-making process. Ultimately, we believe that we have to earn your trust. Over time as we care for you, our actions will confirm that you decided to invest in a relationship with the best home care agency. Read more of our client’s success stories or reviews on other websites and learn what others say about partnering with us.
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